Signature packaging

A: We accept all major cards
credit and debit using PAYPAL only.

A: K.ÉLÉGANCE is a 100% boutique
offered online only.

A: Our store prices are in
Canadian dollars (CAD).

A: Yes, we ship to almost all
country of the world.
*International orders are subject to import taxes,
customs duties and taxes, which are applied once your
shipment reaches the destination country. We cannot predict what will be
your specific costs. For more information on customs policies
of your country, please contact your local customs office. All the
Taxes, duties and customs fees are the responsibility of the recipient of the package.
Your local carrier may be able to give you information
on the accepted method of payment for duties, taxes and other charges levied
at the delivery.

A: It takes 2-3 business days to
shipping your product.

A: Depending on your location, the
Delivery may take between 7 and 30 days. Rest assured that we
will send your tracking number as soon as the product is shipped.

A: The order confirmation email is
sent to your email within 24 hours after payment. Please try
to check your spam or trash because it can
also be found there.

A: Most items are handled in
6 to 8 hours. If you wish to cancel your order for any reason
any, please send us a message by going to the " Contact " page
We ".

A: We firmly believe in the quality of our
products. It is for this reason that customers can return our
UNworn products and in perfect condition within 14 days of receipt of
the command. Products must be returned in their original packaging
without exception, with all accessories, plastics and labels. THE
Items on sale or clearance cannot be returned or exchanged,
These are FINAL SALES.

To initiate a return, customers must
contact them within 7 days inclusive of receipt of their order
for a return authorization and shipping instructions. THE
Returns must be sent by secure mail with tracking, shipping costs
return being the responsibility of the customer, except in the event of an error on our part.

Refunds will be made via the method of
initial payment within 14 days of receipt and inspection of
jewelry and returned products. Initial delivery charges are not
refundable, unless the return is due to an error on our part.

Please contact us by email at (email) first and we will
provide the appropriate return address.⚠️ Please note that the return shipping/
exchange are your responsibility. We will not provide a shipping label
return.⚠️ Please also note that any returns that
is sent to us without first contacting our customer service will not be
not accepted.